Agency Growth Events logo

The Ecommerce

Agency Book

Take control of your Ecommerce Agency and foster sustainable growth!

Book cover titled 'The Ecommerce Agency Book' featuring a rainbow-colored credit card in front of a laptop keyboard. Edited by Rachel Jacobs, published by Agency Growth Events (AGE).

The Ecommerce Agency Book is a valuable resource for entrepreneurs and marketers looking to understand the current landscape of e-commerce marketing.

Contents & Authors:

The Ecommerce Agency Book covers everything from the growth trends of agencies to the challenges they face and how to overcome them. The book provides an in-depth understanding of what it takes to succeed in today's ever-evolving digital marketplace and a roadmap for agency owners to follow. Here are the articles:

  • Scaling to Sell: Exit Readiness for Ecommerce Agencies - Rachel Jacobs

  • Michelin Star Delivery - Mike Hoagland

  • Optimizing Resource Utilization in E-commerce Agencies: Strategies for Efficiency and Growth - Tiara Tragas

  • 10 Steps To Creating Ecommerce Reports Clients Actually  Want to Read - AgencyAnalytics

  • Building A Retention Marketing Department - Nihar Kulkarni

  • Unlocking Growth: The Power of Partnerships for eCommerce Agencies - Karolina Kondrat

  • Profitability 101 for Ecommerce Agencies - Marcel Petitpas

  • Avoiding the Conversion Trap: A Guide to Optimised Cross-Border Payments for eCommerce Agencies - Thomas Djukic - Airwallex

  • The Different Types of Financial Budgets - Dave Bunce

  • Leadership in Ecommerce Agencies and Why Empathetic Leadership is The Way Forward - Catherine Morgan

Person smiling with short brown hair, wearing a black shirt and a necklace on a white background.

Rachel Jacobs:

“In reality, when it comes to valuing a business, it’s about understanding that it’s not all about numbers.”

Man with curly hair and beard wearing a gray shirt

Mike Hoagland:

“One item of note: just as chefs rarely invite patrons into the kitchen, so too should you keep your clients separate from your internal work.”

Smiling person with long black hair wearing a black blazer and white top, standing against a textured wall and white background.

Tiara Tragas:

“Understanding who you have to work with, what their skills are, matching them to the projects you need resources for, and planning ahead of time are fundamental to successful resource utilization.”

Blue letter "A" with an arrow, white circle, blue background.

AgencyAnalytics:

“Tracking the open rate of ecommerce reports helps your agency understand what’s resonating and what’s not, allowing you to adjust future reports accordingly."”

Black and white photo of a smiling bearded man looking sideways, wearing a collared shirt and sweater.

Nihar Kulkarni:

“Focus on the organic traffic coming to your site, and build a landing page dedicated to the retention marketing services you provide.”

Smiling person with long black hair wearing a black shirt, neutral background.

Karolina Kondrat:

“Like any new relationship, trust needs to be built and earned collaboratively.”

Smiling man in a shirt with colorful bird print on a white background.

Marcel Petitpas:

“Lower judgment typically means that less experience is required to successfully do that work, and less experience typically means less expensive labor.”

Man in a black blazer and a light blue shirt against a plain background

Thomas Djukic - Airwallex:

“We think the eCommerce space needs an end-to-end solution, beyond gateways and acquiring. By controlling the entire fund flow, eCommerce stores can far more efficiently scale operations, especially when selling in multiple currencies.”

Portrait of a smiling man in a button-up shirt, arms crossed, against a plain background.

Dave Bunce:

If an agency doesn’t have these different profit targets already in place, the simple answer is to do it right away. Even if it’s for part of a fiscal year, it will still be helpful. The ideal state is to plan this in alignment with the agency fiscal year. The process would start a few months before the start of the new year.

Smiling woman with shoulder-length dark hair wearing a necklace and earrings.

Catherine Morgan:

“Empathetic leadership, characterized by active listening, emotional intelligence, compassion, inclusivity, adaptability, and ethical decision-making, is the way forward in contemporary society.”

Sponsored by

We thank all the sponsors of The PPC Agency Book who made it possible.

You can reach all the sponsors here.

Videos from the Launch Event

Follow us: