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We are blessed to host some of the most important experts in the world of Digital Agencies, Media and Business Consulting. We post video blogs of every session on our Feed below where you’ll find world-class content on how to grow your agency.

Why Do They Call Them Soft Skills When They Are Really Hard?
System Admin System Admin

Why Do They Call Them Soft Skills When They Are Really Hard?

The often overlooked Soft Skills are brought front and centre by no other than Clair Heaviside, the co-founder and creative director of Serotonin, a multi-award-winning digital agency based in Manchester’s Northern Quarter.

In 2018, Claire quit her agency job and started a business. In her words, she wanted to see what would happen. After, as many would relate, being on the receiving end of some pretty toxic leadership, Clair wanted to see if she could grow a business that thrived on something different.

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Making The Numbers Work - Pricing and Margins for Profitability
Growth Tips, PPC System Admin Growth Tips, PPC System Admin

Making The Numbers Work - Pricing and Margins for Profitability

Many agency owners embark on their entrepreneurial journey fueled by their passion, seeking to not only pursue what they love but also gain control, freedom, and financial independence. However, this pursuit comes with inherent risks as they navigate unfamiliar territories such as sales, people management, delivering exceptional products, and identifying opportunities for further growth.

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Pricing Pass-Through Services Profitably
Management, Profitability, PPC System Admin Management, Profitability, PPC System Admin

Pricing Pass-Through Services Profitably

Have you ever found yourself pondering the best way to price pass-through or white-labeled services? Should you apply Markup to it? If so, how much Markup should you apply? How do you ensure that you’re making enough profit on pass-through expenses? What’s the difference between pricing pass-through services and the work we do in-house?

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