Feed
We are blessed to host some of the most important experts in the world of Digital Agencies, Media and Business Consulting. We post video blogs of every session on our Feed below where you’ll find world-class content on how to grow your agency.
Should Your Agency’s Sales Function Be Founder-led or Team-led?
Explore the balance between founder-led and team-led sales in agencies, highlighting the importance of founder involvement, team autonomy, and sustainable strategies for long-term success.
Shifting to a sustainable sales strategy, including a clear founder-led vision, collaborative culture, and balanced investment in internal growth, becomes pivotal. Nurturing a self-motivated team aligned with the agency’s vision is key.
Recognising the founder’s role as a leader, not just a doer, and delegating tasks ensures future-oriented growth. Adopting these strategies, even late in the agency’s journey, promises a more successful outcome, according to Adam Graham, Founder & MD of Gray Matters, a consultancy that helps B2B businesses of various sizes.
Why All Agencies Should Feast At The Table of Operational Principles
With all the developments in marketing technology we can use today, and with the future being AI-driven, there is a wonderful opportunity for agency management to enter a new age. AI-powered platforms will undertake more and more tasks, freeing up forward-thinking Founders to concentrate on what they are best at creating creative campaigns that deliver value to their clients.
This is an extraordinary moment in the history of public relations and creative industries, and represents a tipping point to equal the introduction of the Internet back in 1993.
Improve Your Agency Bottom Line By Reclaiming Your Power
Explore how agency behaviors impact client relationships and commercial performance, the challenges of 120-day payment terms, and strategies for agency leaders to establish healthy boundaries and overcome power imbalances in client interactions.
Robin Bonn's guide to discovering the power of expertise in client relationships. Learn how trusted advisors lead conversations, gain authority, and build partnerships by prioritizing client needs and showcasing professionalism.
Adopting a Culture of Continuous Improvement in Web Development
Adopting a culture of continuous improvement is paramount, especially within web development. Continuous improvement involves refining processes, tools, and methodologies while keeping communication channels open within the team. In this video, Stephen Neville, Ceo at BugHerd interviews Kathryn Bruno of SevenRooms.
AI: Will It Take Our Jobs? A Lesson From History
Artificial Intelligence (AI) has transformed the landscape for digital agencies, bringing opportunity and apprehension in seemingly equal measure. The question is, does AI threaten job security, or is it a tool to enhance profitability?
In an evolving landscape, technology (especially AI) plays a double role as both disruptor and creator. Yes, AI automates specific tasks like data sorting or basic design iterations, which might diminish traditional roles within agencies. However, this shift opens doors for new specialities.
The 9 Agency Essentials For Best-In-Class Client Service In 2024
In today's saturated agency landscape with high turnover rates, exceptional client service isn't a choice anymore; it's a necessity for agencies aiming to retain accounts, enhance lifetime value, and foster sustainable growth in 2024 and beyond.
With increasing demands and abundant options, clients swiftly change providers when expectations aren't met. To cultivate lasting relationships, agencies must consistently exceed service expectations and offer strategic value, not just task execution. Avoiding a revolving door of clients requires establishing and maintaining top-notch client service consistently throughout your team.
Optimising Resource Utilisation in Ecommerce Agencies: Strategies for Efficiency and Growth
Operations. Such a broad term for any company and somewhat of a new weight of importance for e-commerce agencies. Operations touches many areas of the business, including sales, finance, HR, and recruiting, and oftentimes, in small start-ups, you may not have the budget to hire for all these roles independently, so it’s worth investing in someone who can manage all of these areas for you, which are foundational pillars in any organisation.