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We are blessed to host some of the most important experts in the world of Digital Agencies, Media and Business Consulting. We post video blogs of every session on our Feed below where you’ll find world-class content on how to grow your agency.

Agency Mechanics: Resource Planning & Utilisation Maximisation
Profitability, Agency Growth System Admin Profitability, Agency Growth System Admin

Agency Mechanics: Resource Planning & Utilisation Maximisation

If you run a digital agency, you and your team probably find yourselves trying to forecast for the future, answering questions like:

“What if we get this client?”, “When will we need to hire our next designer?”, “How many more clients can we bring on with our current team?”

While answering these questions in practice may seem simple, you’ve probably come to understand that it isn’t easy. The resource “plan” is a moving target that’s changing all the time. Once again, we turned to Marcel for advice, and not to anyone’s surprise, he did a stellar job of putting things into context.

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Deliver Projects More Profitably for Your Agency Clients
Profitability, Management, Growth Tips System Admin Profitability, Management, Growth Tips System Admin

Deliver Projects More Profitably for Your Agency Clients

Many agencies put themselves in a tight spot before any work starts. It's important to remember that profitability ultimately depends on how well projects are managed. One common issue many agency teams face is 'scope creep,' which can negatively impact profitability. Change can be difficult, but taking small steps can have a significant impact when things start to go wrong with project delivery.

Fortunately, Freia Muehlenbein has developed effective strategies for addressing this problem and improving profitability.

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Optimising Your Agency's Capacity Planning
Agency Growth, Management, Profitability System Admin Agency Growth, Management, Profitability System Admin

Optimising Your Agency's Capacity Planning

Time and money are two things that agencies don't want to waste. Optimising your capacity planning can help you get on top of both.

Putting it simply, capacity planning is the process of matching your agency's resources and capabilities with your expected workload. With a proper strategy in place, you'll know when your team can take on more work, when you should look for a new hire, and even if you're utilising your team optimally.

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Profitability 101 for Ecommerce Agencies
Ecommerce, Agency Growth, Profitability System Admin Ecommerce, Agency Growth, Profitability System Admin

Profitability 101 for Ecommerce Agencies

As the Ecommerce space continues to thrive and more agencies shift their focus to the Ecommerce niche, those selling websites and marketing services to Ecommerce brands may be feeling the pressure of increased competition. The rapid pace of the technology ecosystem, the growing in-house capabilities of brands, the ever-changing advertising algorithms, and the rising cost of talent all contribute to this challenging landscape.

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Avoiding The Conversion Trap: A Guide to Optimised Cross-Border Payments for Ecommerce Agencies
Agency Growth, Tools, Profitability, Ecommerce System Admin Agency Growth, Tools, Profitability, Ecommerce System Admin

Avoiding The Conversion Trap: A Guide to Optimised Cross-Border Payments for Ecommerce Agencies

It’s exciting when your clients start buying and selling inventory overseas — it means growth for them and a new headache for you. That’s because they could be paying over the odds for FX rates, ultimately undermining any hard-won customer conversion and slicing down the profit margin. You can’t treat cross-border payments the same way you treat domestic payments, after all.

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The Different Types of Financial Budgets for Agencies
Agency Growth, Profitability System Admin Agency Growth, Profitability System Admin

The Different Types of Financial Budgets for Agencies

Agency owners are typically known for many positive traits: entrepreneurial drive, subject matter expertise, and care for team culture. One thing, however, Dave has rarely come across is ‘financial guru’.

When Dave Bunce became the VP of Finance (and later COO) at one of Canada’s largest independent agencies, he saw firsthand the importance of stringent financial planning and monitoring to ensure the growth of the agency was sustainable.

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Pricing Pass-Through Services Profitably
Management, Profitability, PPC System Admin Management, Profitability, PPC System Admin

Pricing Pass-Through Services Profitably

Have you ever found yourself pondering the best way to price pass-through or white-labeled services? Should you apply Markup to it? If so, how much Markup should you apply? How do you ensure that you’re making enough profit on pass-through expenses? What’s the difference between pricing pass-through services and the work we do in-house?

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It’s Time To Flip The Script On Cash Flow! - Nikole Mackenzie - Momentum Accounting
Video Blog, Profitability System Admin Video Blog, Profitability System Admin

It’s Time To Flip The Script On Cash Flow! - Nikole Mackenzie - Momentum Accounting

Cash flow is the lifeblood of every business and agencies are no exception. Without a steady and reliable inflow, it can be difficult to keep up with payroll and other payments, fund your next big project, or plan for growth. Unfortunately, many agencies run into issues regarding managing their cash flow - either there isn’t enough profit to sustain positive cash flow, or collections are unsustainably late.

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How Do Agencies Make Money? - Marcel Petitpas
Video Blog, Profitability System Admin Video Blog, Profitability System Admin

How Do Agencies Make Money? - Marcel Petitpas

Like any other service business, marketing agencies make money by charging clients for their services. The digital agency model consists of three main components: strategy, creativity and technology. Agencies are paid through various hourly and project-based fee structures, or a value-based pricing model depending on the scope of work and complexity of the project.

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